The North Difference
A common theme in feedback provided by our clients is that there is a major difference in the service we offer at North Estate Agents compared to other agencies. The following key aspects of our service provide that difference:
- Boutique office – North Estate Agents is independently owned and operated, this enables us to control all aspects of our business. We are not restricted by the limitations of some franchise groups.
- Personal service – We believe in good old fashioned service, it’s part of our team culture. Every client is important to us.
- Experience & knowledge – The North Estate Agents team combines extensive years of marketing and sales experience. All sales staff undertake training and development sessions for optimum skills and knowledge, delivering great unsurpassed results for our clients. We also work with the industry’s best consultants and coaches.
- Work ethic – We are energetic and work harder than other agents. Every North Estate Agents team member goes the extra mile. We all collaborate to achieve a ‘hassle-free’ transaction and the best possible outcome for every client. All our dealings are open, honest and fair.
- Communication – At North Estate Agents we believe in strong and regular communication. We are in constant contact with our clients, keeping them informed and up to date. Whether you’re a Vendor, Purchaser, Landlord or Tenant you will always know what’s going on. We are also available to our clients at all times.
- Specialised information technology systems – We are firm believers in using the most modern and up to date systems possible. Our industry specific sales management system allows our clients to login in and see exactly what is happening with their property, ensuring a totally transparent experience.
- Negotiation – Our Property Consultants are highly skilled negotiators with many years of experience and always strive to obtain the best possible result. A testament to this is that a major part of our business is repeat and referral based from satisfied clients. It is always our aim to achieve results above and beyond our clients’ expectations.
- Members of the Real Estate Institute of NSW & QLD – North Estate Agents remains consistently up to date with legislation and compliance requirements of the property industry.
In short, our agency will – listen to our clients and customers, work hard to deliver the best possible results and exceed expectations. That’s the NORTH difference.